Support & Help

How we help

The Modaresy platform management team helps parents, teachers and specialists with anything related to their account, contact requests, professional profile and verification. Tell us what you need and we will reply as soon as possible.

How to contact us

Email: modaresykwt@gmail.com

The complaint form on the platform: https://modaresy.com/complaint

Never share your password or verification code with anyone, including the support team.

Reporting inappropriate contact

If a teacher contacts you inappropriately, open the request from "My requests" and tap "Report inappropriate contact". We review every report and take appropriate action, which may include suspending the account.

Frequently asked questions

How do I contact a teacher? Choose a teacher, tap "Contact now" and confirm the request. The teacher receives it and contacts you on WhatsApp.

Do lessons and payments happen on the platform? No. Modaresy only helps you find and contact teachers. Lessons, schedules and fees are agreed directly between you and the teacher.

How do I join as a teacher or specialist? Sign up from the "Join as a teacher" page, complete your profile from your dashboard, and your profile appears to parents after review by the management.

Forgot your password? Use "Forgot password" on the login page, or log in with a code sent to your WhatsApp.

How do I delete my account? From "My account" then "Delete account", or from the account deletion page: https://modaresy.com/delete-account